The New Normal of Philippine BPOs: A Checklist for Your Zoom or Skype Job Interview

Despite the COVID-19 pandemic greatly slowing down economic activity throughout the world, the Philippine BPO industry continued to function. Surprisingly, call center hiring in Metro Manila continued, and new positions even become available. 

The New Normal of Philippine BPOs: A Checklist for Your Zoom or Skype Job Interview

 

One major difference, though, is the more widespread use of video conferencing apps for the job interviews, rather than the usual face-to-face meetings. Call centers have long been recognized as a health risk due to the close proximity of thousands of workers. This closeness, as well as the fact that people who work the night shift tend to have compromised immune systems has made BPOs especially wary of the dangers of infectious illnesses such as COVID-19.

 

Before the COVID-19 pandemic, large numbers of job applicants would be onsite at almost any given time. As more BPOs recognized the risks, video calls became the standard way these interviews were done. Having job interviews done entirely through Zoom, Skype, or some other remote conferencing software is an obvious way to not only reduce the risk of contagion but also to improve the efficiency of the interview process as well.

 

If you’re scheduled for a video interview, first of all, congratulations! Now, you’ll have to do your best to ensure that the call goes smoothly. Here are the things you should do before your scheduled video call:

 

1.) Make sure your webcam, speakers, and mic are working

If you’re using a relatively new laptop, chances are you’re already covered. But if you use an older laptop or a PC with external peripherals, you’ll want to make sure that everything is working as intended.

 

2.) Use a stable internet connection

Use the most stable internet connection you have available. You don’t want random dropouts to happen in the middle of your call. This is especially important if you’re applying for a work-from-home position. Having a serious connectivity issue from your end may even end up costing you the position if there is a similarly-qualified applicant with better internet connectivity.

 

3.) Make a test call

Now that you’re sure your speakers, mic, webcam, and internet connection are all in order, it’s time for you to make a test call. Most video calling apps have a test function, but you can also try getting in touch with a friend as well.

 

4.) Consider using a pair of headphones

While not strictly necessary, a good pair of headphones or earbuds can help improve the audio quality of the call. This will keep you from misunderstanding the interviewer, keep outside noises from being too distracting, and give you some additional privacy as well.

 

5.) Close unneeded tabs and applications

Conserve your computer’s resources to prevent your call from dropping out or from becoming too garbled. You also want to close them so that you have your full attention on the call, and won’t be tempted to do anything else while the interviewer is still there.

6.) Dress as you would for a face-to-face job interview

Only clothing appropriate for a professional face-to-face meeting should be worn on video interviews. Contrary to popular practice, you shouldn’t just wear the top half — you also want to wear appropriate trousers or a skirt as well. This is in case you have to get up to do something — you don’t want the interviewer to see something you don’t want them to see!

 

7.) Have a notepad and a pen ready

Sure, you can also write things down on a word processor. But having a pen and paper can be more convenient as it won’t require you to put your video call window away.

8.) Have “the talk” with people in your home

Tell your housemates, parents, children, or whoever will be at home during your interview that you’ll have an important job interview. Be sure to tell them the time as well as where you’re taking it so that they know to not make any noise or present other distractions during your call.

 

9.) Take the interview in a quiet, private place

Avoid taking your calls in cafes or other public spaces. If you have a choice, stay home or at least, stick with a quieter place such as a coworking space’s meeting room.

 

10.) Do a practice interview

As with any face-to-face job interview, you want to do a practice run, if possible. Arrange for a call with a friend who can take the role of the interviewer. While it may seem a bit silly, doing this simple thing can increase your confidence and help put you in the right state of mind for the real call ahead. 

 

Even after the end of the pandemic, it’s likely that BPOs will attempt to mitigate the risks of transmissible illnesses by limiting the number of people on their premises. It’s even possible that soon, even your final interviews will be done remotely. By following the checklist above, you can maximize your chances of success, especially in the post-pandemic BPO job market.


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5 Common Mistakes When Hiring a Virtual Assistant

As a business owner, you know how crazy things can get. Your primary job is to think about improving your business and growing your company. But there are other things such as scheduling meetings, sending emails, outsourcing, and planning that someone needs to take care of. The best thing you can do to ensure things are running smoothly is to hire a virtual assistant.

5 Common Mistakes When Hiring a Virtual Assistant

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Virtual assistants are remote workers who take care of the tasks you assign to them. With the freelance industry that’s exploded over the last couple of years, there are thousands of VA’s you can hire. But, you have to be careful not to make the wrong choice.

To ensure you’re hiring the right person, you have to avoid making the 5 common mistakes we’ve listed below. Let’s check them out.

Not Creating a Job Description


While you may feel that you can make an agreement with your VA “on the go”, the truth is this type of a deal can only cause problems.

When hiring a VA, it's crucial that you know exactly what you're looking for. Then you need to define it and write it in the form of a job description.

Make sure you cover things such as:

-        preferred skills

-        experience level

-        list of tasks you’ll need them to cover

Let them know what you're looking for to avoid a ton of applications and under-qualified candidates.

Not Testing the Communication


Your virtual assistant will be representing you and your business by communicating with customers directly or via social media platforms. It means your VA will be writing emails, answering phone calls or running your social media account if you don’t have a manager for this.

So, you can't allow them to have poor written or oral communication skills.

The best way to test this is to:

-        exchange formal email with them

-        interview them over video chat

-        give them test task for written proposals, emails, or invitation

Pay attention to their vocabulary, grammar skills, attention to detail, and overall communication skills.

Make sure they’re suitable for representing you to your customers or business partners.

Not Testing Resourcefulness


A virtual assistant needs to have great research skills and to be extremely resourceful.

You never know when you’ll need them to find some information that might matter to you.

Again, it’s best that you test these skills by assigning them with a task.

For example, tell them you want to buy new equipment for your employees, but you need to do it today. Tell them to find laptops, for example, and send you the best tech deals within an hour.

You'll see how well they perform under pressure and whether they are skilled enough to find what you're looking for.

Skipping Training

Every niche and industry is different. Your specific branch of business carries a lot of specific details and instances not everyone has heard of.

This is exactly why you need to be realistic when it comes to your expectations from your virtual assistant.

You can’t expect them to start their first day at work and know:

-        who your business partners are?

-        who are the leading companies in your industry?

-        what happens within your niche every single day?

It would be wrong to expect them to be experts. The truth is, you should be able to provide proper training.

Leave room for:

-        training them

-        guiding them

-        being patient about their questions

Just make sure you find someone willing to learn and grow.

Not Doing The Math

Virtual assistants are an extremely valuable addition to any team of people and can help improve things and get them in order.

However, some people feel like virtual assistants might be an unnecessary cost to the company budget. The truth is, virtual assistants, save you time and money. Here’s how:

-        VA’s answer your emails and rearrange your schedules, leaving you more time to focus on business strategies and improvement

-        VA’s help you outsource for specific tasks

-        VA's keep your team together, providing task management services. This saves you all the time and money

-        VA’s can handle your social media accounts and online presence, saving you the money for hiring a social media manager

Think about the different ways your virtual assistant will make your life easier. Also, do the math, and see how much time and money you’ll be saving by hiring a virtual assistant.

Final Thoughts


Virtual assistants are life-savers and anyone who’s struggling to keep up with their daily tasks should hire one. But, make sure you don’t make any of the common mistakes we’ve listed above.

Use the list above as a guide in the process of hiring your VA. Good luck with finding the perfect match four your business and your needs.

About the author: Daniela McVicker is a blogger and a freelance writer who works closely with B2B and B2C businesses providing copywriting and ghostwriting services. Currently, she blogs for TopWritersReview, a service to check
top college writers reviews. When Daniela isn’t writing, she loves to travel, read romance and science fiction, and try new wines.

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Paybis Review - Still on top in 2020?

Paybis is a cryptocurrency and e-wallet exchange that has been around since 2014. It has grown into one of the most reliable and responsive platforms around. But does it still remain one of the best in 2020? Time to find out! This short review will cover everything you need to know about Paybis and its service.

Paybis Review - Still on top in 2020?

Let’s begin.

Pros

-        Wide range of payment options

-        Secure (regulations, licenses, non-custodial)

-        Great for beginners

-        Transparent fees

-        Excellent online reputation

Cons

-        Limited selection of cryptocurrencies (9)

-        Above-average fees for select payment methods

-        Some regional restrictions

What is Paybis?

Paybis is a digital and cryptocurrency exchange platform. It was originally created by Innokenty Isers, Konstantin Vasilenko and Arturs Markevics with the goal to become a staple of trust and reliability in the crypto market.

The company is based in the UK, and in its first 6 years of existence has served hundreds of thousands of customers for their digital currency exchange needs.

The Interface

Paybis’ website recently experienced a complete redesign. The transaction panel is clean and minimalistic, making everything easy to understand.

You can choose your payment and payout methods from the get-go, accessing all the options from the handy drop-down menus.

Manually creating an account is a breeze and couldn’t be simpler. Especially if you are using a Facebook or Google account, this process requires only one click.

The Service

Paybis supports the buying and selling of crypto and digital currencies through various payment methods.

You can buy your crypto as well as sell your Bitcoin using:

 

-        Credit/Debit cards

-        Bank transfers (SEPA or WIRE)

-        E-wallets (Skrill, Neteller, Payeer, and AdvCash).

 

The ability to exchange funds between the supported digital wallets is a rare and unique feature of the platform.

In addition, Paybis supports a wide range of crypto and fiat currencies on its platform. When buying crypto you can choose from :

 

-        Bitcoin

-        Bitcoin Cash

-        Ethereum

-        Stellar

-        Ripple

-        Binance Coin

-        Tron

-        Litecoin

-        NEO

 

As for the currencies you can use to pay with, you can choose from USD, EUR, GBP, and the newly added CAD and JPY. Check out their website for an updated list of currencies and payment methods.

Fees and Limits

When using a service like Paybis, everyone wants to know how much they will be paying for their transaction. Well, there’s some really good news here.

Your first transaction, when using your bank card as a payment method, is free of charge. This will not only allow you to test the platform but also to get crypto at the best rates in the market. After that, fees are completely transparent and are presented to you immediately when starting your transaction.

This way, there are no unpleasant surprises when you receive your funds.

Paybis also offers some of the highest buying limits worldwide. You can begin with as little as $50, but more serious investors can buy up to $20.000 daily or $50.000 a month.

Safety and Support

Paybis holds a Crypto to Fiat Transaction License from the Republic of Estonia Ministry of Economic Affairs. They are also registered as Money Service Business in the US and comply with international AML and KYC requirements.

This should be enough for anyone questioning their legitimacy. But there are also thousands of positive reviews on Trustpilot, that praise their effectiveness.

Finally, their multilingual support can be reached at all times via email and live chat. My personal experience has been very positive with response times in minutes and always resulting in a quick resolution of my questions.

Conclusion

Paybis is a legit and regulated UK company that offers quick and easy transactions, in addition to a wide range of payment methods.Their interface and KYC are intuitive and their online reputation speaks for itself.

Other than the somewhat above average fees, there’s not much to nitpick here. Whether you are a seasoned crypto enthusiast or a beginner, you should definitely check this exchange. It just might become your go-to platform when exchanging cryptos or digital wallet assets.

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Ano Nga Ba Ang Bitcoin? SCAM Ba Ang Bitcoin?

Ito ay ginawa naming mga Good Filipino para magbigay kaalaman patungkol sa Bitcoin. Napapanahon na para malaman ng bawat Filipino kung ano ba talaga ang Bitcoin. Pagpasensyahan nyo na lang yung boses na maririnig ninyo. May inilagay naman na subtitle para basahin ninyo.


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10 Inspiring Filipino Celebrities who went from RAGS to RICHES

There are numerous celebrities who have experienced more hardships than others before becoming famous personalities - Their humble beginnings were recognized because of all their sacrifices just to have a better life - Included in this list of rags to riches stories in the Philippines are a comedian, two current actor-politicians, and an iconic actress among others A celebrity’s life is full of glitz and glamour.

10 Inspiring Filipino Celebrities who went from RAGS to RICHES

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UnionBank Introduce its First Crypto Currency ATM machine

The Union Bank of the Philippines announced that they will soon be launching their first owned two-way digital currency automated teller machine (ATM), to give its clients the opportunity to buy and sell virtual currencies in cash (Philippine Peso Fiat) via an ATM machine.

UnionBank Introduce its First Crypto Currency ATM machine

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ABRA Introduced Future of Investing using Bitcoin

As time pass by, our global economic rises drastically and evolves to adapt new modern technology. One of the example is the blockchain technology, where the digital information can be distributed but not copied. This technology is currently used for the digital currency, originally for Bitcoin.

Now you can use bitcoin to invest in stocks and ETFs from anywhere in the world by ABRA

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Marketing In Manila - Why Coworking In Manila Can Help Market Your Business

Marketing strategies have really matured since the advent of Web 2.0. In fact, today’s strategies for attracting and attaining clients are more than an art. It has become a science in which numbers forecast and illustrate the consumption behaviours of the public. 

Marketing In Manila - Why Coworking In Manila Can Help Market Your Business

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Ripple’s XRP added on Crypto Payment Processor CoinGate

The second biggest cryptocurrencies in terms of coin market cap has been added to the cryptocurrency payment processor CoinGate as one of its payment options for merchants. Ripple's XRP can now use as payment at more than 4,500 shops online.

CoinGate enables native XRP payment option for merchants

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Ethereum 2.0 Serenity first pre-Release Revealed

The final code version of Ethereum might be released soon because the Ethereum’s github has new post published about the network’s evolving transition to Ethereum 2.0, also known as Serenity. Ethereum (ETH) has revealed its first pre-release for phase zero.

Ethereum 2.0 is the last stage in the Ethereum platform’s roadmap. Serenity is the fourth stages after the Metropolis that consists of two system-wide hard forks— Byzantium and Constantinople.

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