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BPI: Bank of the Philippine Islands savings & payroll account hacked?

MANILA, Philippines - Many of the BPI savings and payroll account holders lose their money due to allegedly unauthorized withdrawals. Some are claiming that it was a hacking incident happened just this morning, Wednesday, June 7, 2017.


According to CNN Philippines, the BPI Strategic Brand and Communication Management Head Tricia Camarillo-Quiambao told to them that they are currently investigating the reports of unauthorized withdrawals in savings and payroll accounts. 

She added that the BPI officers are still checking how many clients are affected with this kind of internal system error.

The official Twitter account of BPI posted an updated advisory and told the following statements,

"Further to our announcement this morning, we have identified an internal system error that caused some transactions occuring between April 27 and May 2 to be double-posted as of June 6.

We have identified the root cause of this error, and are temporarily suspending access to electronic channels to speed up rectification. All BPI branches will open on time this morning, and will continue to service your needs.

We anticipated full resolution of this error within today. We wish to  reassure our clients that this matter will be resolved  expendiently, and that none of them will lose money from this incident"

Before this above BPI advisory, the bank already addressed their apologies to all their affected clients and said,

"Due to an  internal data processing error, some clients may have been seen their accounts debited twice or credited twice for a past transaction. We are currently correcting the mispostings.

We apologize for the inconvenience that this may have caused"

With this unexpected incident from BPI, netizens took social media to expressed their frustrations and dismays from the alleged hacking to their BPI accounts but the Bank already told that it was an internal system error and there's no hacking incident.

What do you think on this internal system error from BPI banks? Please used the comment box below and share your thoughts about it.

Reference Source(s): Link1, Link2
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Image Edited by GoodFilipino.com



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